Beyond Beats BV (trading as Soundpitch)

Drie Lindekens 18, 9120 Beveren-Kruibeke-Zwijndrecht, Belgium

Company Registration: BE1021393667

📧 info@getsoundpitch.com

Effective Date: July 23rd, 2025

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Introduction

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At Soundpitch, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform and services, in compliance with the EU General Data Protection Regulation (GDPR) and other applicable laws.

By creating an account, subscribing, purchasing credits, or otherwise using our platform, you agree to this Privacy Policy.

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What data do we collect?

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We collect the following categories of personal data:

• Account information: name, email address, password, billing details (company name, VAT, address)

• Profile data: profile photo

• Track data: metadata of tracks you upload or provide when using tools

• Payment information: processed securely via Stripe or PayPal (we do not store card details)

• Usage data: IP address, browser information, device details

• Analytics data: collected through Google Analytics and Fathom Analytics to improve our services

• Cookies and tracking data: collected via cookies, pixels, and similar technologies (see Section 9)

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Why do we collect your data?

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We process your data for the following purposes:

• To create and manage your account

• To deliver and operate our services, including tools and database

• To process payments and manage subscriptions/credits

• To provide customer support and communicate with you

• To send service-related and promotional emails via automation tools

• To analyze and improve the platform’s performance and user experience

• To comply with legal and regulatory obligations

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Legal basis for processing

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We process your personal data based on the following legal grounds:

• Contractual necessity: to deliver the services you subscribed to

• Legal obligation: for invoicing, accounting, and compliance

• Legitimate interest: to improve services, maintain security, and prevent fraud

• Consent: where applicable, for marketing communications and non-essential cookies

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How do we share your data?

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We only share your personal data when necessary to deliver our services. Specifically, we may share your data with:

• Payment processors (e.g., Stripe, PayPal)

• Email automation and communication providers (e.g., Customer.io)

• Database and workflow management tools (e.g., Airtable, Xano)

• Analytics providers (e.g., Google Analytics, Fathom)

• Hosting and technical service providers

• Governmental authorities if required by law

These third-party providers process your data only on our behalf and under strict contractual agreements. We do not sell your data to third parties.

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How long do we keep your data?

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We retain your data only as long as necessary for the purposes stated in this Privacy Policy or to comply with legal obligations (e.g., tax records). After that, your data will be securely deleted or anonymized.

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How do we protect your data?

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We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction, including:

• Secure servers

• Encrypted connections (SSL/TLS)

• Access restrictions to authorized personnel only

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Your rights

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As a data subject under GDPR, you have the right to:

• Access your personal data

• Rectify incorrect or incomplete data

• Request deletion of your data (where applicable)

• Restrict or object to processing

• Data portability

• Withdraw consent (where processing is based on consent)

• File a complaint with the Belgian Data Protection Authority

You can exercise your rights by contacting us at info@getsoundpitch.com.

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Cookies and tracking technologies

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We use cookies, pixels, and analytics tools to enhance your experience and improve our services. These include:

• Essential cookies: necessary for the platform to function

• Analytics cookies: to track usage and improve functionality (Google Analytics, Fathom Analytics)

• Marketing cookies: for remarketing and advertising (e.g., Facebook Pixel)

You can manage your cookie preferences through your browser settings and opt-out mechanisms provided by Google and Facebook.

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Contact us

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For questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact:

📧 info@getsoundpitch.com

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We strive to respond to all inquiries promptly and professionally.

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